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How to Optimise Every Delivery Touchpoint for Maximum Impact
30 July 2024
The delivery experience in eCommerce sales doesn’t just stop when it lands on the doorstep. Optimising every delivery touchpoint can significantly enhance customer satisfaction and boost brand loyalty.
How Delivery Partners Shape Brand Perception
30 July 2024
Delivering a purchase – how much it costs, how long it takes and how easy it is to return - is perhaps the most important part of the customer’s experience.
Data Security: A Top Concern for Online Shoppers
30 July 2024
With fraud and theft so common in the digital age, data security is a concern for shoppers. Ensuring that customer data is protected throughout the delivery process builds trust.
Decoding the delivery preferences of Gen Y and Gen Z
30 July 2024
Understanding the unique delivery preferences of Gen Z and Gen Y is crucial for retailers aiming to capture and retain these key demographics.
Elevating Customer Experience in eCommerce: Checkout, Delivery, & Beyond
18 July 2024
Join our upcoming webinar and learn how to enhance your customer journey from checkout to delivery with insights from industry leaders.
Enhancing Delivery Excellence: Insights from the Latest Retail Untangled Podcast
18 July 2024
Tune into this episode of Retail Untangled, featuring our Chief Consumer Officer Taeressa Fawthrop, to discover how you can optimise your delivery processes and maintain a competitive edge in the retail industry.