Team Global Express Pty Ltd (ACN 084 157 666) (“Team Global Express”, “us”, “our” or “we”) and its related bodies corporate value your privacy and is committed to protecting your personal information in accordance with our obligations under the Privacy Act 1998 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs), and in accordance with our Privacy Policy. This notice outlines how we collect, use, and deal with your data. We take all reasonable steps to protect the personal information we hold about you against loss and unauthorised access, use, modification or disclosure.

1. Personal Information

We may collect the following personal information:

  1. name;
  2. address;
  3. phone number;
  4. email address;
  5. tax file number;
  6. drivers' licence;
  7. passport number;
  8. photo;
  9. financial information such as bank account name, BSB, account number or credit card details;
  10. technical information such as browser type, web pages visited, IP address;
  11. mobile application account information;
  12. your use and preferences relating to our services and products;
  13. employment history; and
  14. information relating to your business relation with Team Global Express.

2. Purpose of Collection

We collect your personal information in order to:

  1. where you are a customer of Team Global Express or the recipient of a consignment from Team Global Express, provide you with, or with the benefit of, our services;
  2. provide you with information about our services;
  3. respond to your queries or feedback about our services;
  4. operate, manage, develop and promote our business and internal operations;
  5. complying with our legal and regulatory obligations and bringing and defending legal proceedings or taking part in alternative dispute resolution processes; and/or
  6. evaluate and administer your application for employment and contact you about your application, as applicable, and for any other purpose as specified in our Privacy Policy.

3. Consequences if you fail to provide Personal Information

If Team Global Express does not have the information required, we may not be able to provide you with the services outlined above or to respond to your query.

4. Use and Disclosure

Unless we obtain your consent, we will use and disclose your personal information only for the purposes for which the information was collected.

5. Privacy Policy

The Team Global Express Privacy Policy contains information about how:

  1. Team Global Express collects, stores, uses and discloses your information;
  2. you can access and seek correction of your personal information held by Team Global Express; and
  3. you can complain to Team Global Express about a breach of the Privacy Act and how Team Global Express will deal with such a complaint.

6. Overseas Disclosure

We may disclose your personal information to overseas suppliers, agents and related bodies corporate as part of our ordinary business operations for the same purposes we collect it. If practicable, we will inform you of the countries involved.

By consenting to this collection notice, you agree to the transfer of your personal information to those countries for purposes necessary or useful in the course of operating our business, without us being responsible under the Privacy Act Australia or Privacy Act New Zealand for such use, storage and disclosure of your information by a third party recipient.

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this policy and any applicable laws, but you acknowledge that where we transfer this personal information overseas there is an increased level of risk to the security of your personal information. Where such recipients are located overseas, you may have rights to enforce such parties' compliance with applicable data protection laws, but you may not have recourse against those parties under the Privacy Act Australia or Privacy Act New Zealand (depending on your location) in relation to how those parties treat your personal information.

If you do not want us to disclose your information to recipients outside of Australia or New Zealand, please do not provide your consent to this collection notice below.

7. Contact

If you have any questions about how we deal with your personal information, you can contact us at:

Mailing address:
Attention: Company Secretary
Team Global Express
Level 3, 417 St Kilda Road
Melbourne VIC 3004
Australia

Telephone:
13 15 31 (Australia)
0800 865 569 (New Zealand)

Email:
cosec@teamglobalexp.com