POLICIES

At Team Global Express, we know that moving your freight is about more than just transport-it’s about trust. We believe that world-class logistics only works when it's built on transparency and real responsibility. The policies listed here guide how we protect your data, how we treat our partners, and how we work to reduce our impact on the environment.


We are committed to doing things the right way, every time. This page serves as a central hub for the guidelines and standards that keep us accountable to you, our partners, and the communities we serve.

 

Privacy Policy

Personal Information Collection - This section establishes that Team Global Express collects personal information only when reasonably necessary for our business functions. It outlines the types of data we collect, including contact details and sensitive information like identification documents, to ensure we provide a secure service.

Privacy Collection Notice

Purpose of Collection - This notice provides immediate clarity on why Team Global Express is gathering your data at a specific point of contact. It confirms that the information is used to provide our logistics services, manage accounts, and comply with Australian legal obligations.

Website Terms & Conditions

Acceptance of Terms - This clause states that by accessing or using this website, you agree to be bound by these terms. It confirms the site is for informational purposes and that Team Global Express may modify content at any time without prior notice.

Code of Conduct

Our Values and Standards - This section sets the ethical framework for Team Global Express. It outlines the expected behaviour for all our employees and representatives, focusing on safety, integrity, and our commitment to a respectful workplace.

Service Conditions

Scope of Service - This defines the specific operational rules for how Team Global Express provides transport and logistics solutions. It outlines the boundaries of our service offerings and the basic requirements for customers to ensure smooth delivery and handling.

Supplier Code of Conduct

Ethical Sourcing Standards - This section mandates that all suppliers must adhere to the minimum ethical standards set by Team Global Express. It focuses on human rights, environmental management, and fair labour practices throughout our supply chain.

Standard Conditions for Procurement of Goods & Services

Formation of Contract - This establishes that these terms apply to every purchase order issued by Team Global Express. It ensures that unless a separate specific contract is signed, these legal protections govern the transaction between us and our vendors.

Whistleblower Policy

Commitment to Transparency - Team Global Express encourages the reporting of "disclosable matters," such as illegal or unethical conduct. This policy guarantees protection and anonymity for individuals who come forward to report wrongdoing within the organisation.