Our Strategy

Customers are at the heart of our business

We’re building a customer-centric business, working in partnership with our customers to deliver a one-stop-shop for all their needs.​​​​​​​

Our people make it happen

We’re focused on being a national infrastructure player; driven by energetic leadership focused on differentiation and strong values, underpinned by a high performing team and a winning partner ecosystem.​​​​​​​
Ongoing investment in new infrastructure, partnerships, fleet and technology bolsters this capability even further.

Our strategy and culture of 'bleeding green' runs through every part of our business: we’re laser focused on challenging the status quo. We’re not just relying on the old ways; we’re bold, getting better at what we do, and we’re getting out in front on issues in our sector for our customers.

Our strong commitment to the environment and the communities in which we operate drives our ESG focus to become industry leading and sustainable, while helping transform the sector alongside our partners, suppliers and customers, through shared learnings and new initiatives.

We’re making good progress every day; we’re keeping up our momentum.

“We are on a journey of transformation and our name tells you how we are going to do it. We are a team, and we will work together, alongside our customers, to deliver superior services and drive business growth.” - Christine Holgate