CHRISTMAS DELIVERY: 2025 CUT-OFF DATES

At Team Global Express, we are committed to supporting our customers throughout the peak and festive season.

 

To help us deliver the best experience, cut-off dates apply across some of our services for pre-Christmas delivery.

Cut-Off Dates for Delivery before Christmas Day

Service Cut-Off Date
Priority Monday 22 December (We will accept freight on Tuesday 23 December for best endeavours)
Standard Road Parcels (Anywhere in Australia excluding FNQ, NT, TAS and WA) Friday 19 December
Standard Road Parcels (FNQ, NT, TAS and WA) Tuesday 16 December
Standard Pallets (Anywhere in Australia excluding FNQ, NT and WA) Thursday 18 December
Standard Pallets (Anywhere in Australia excluding FNQ, NT, TAS and WA) Monday 15 December
Courier Service per normal
Standard Bulk Freight and I&S Service per normal

Please note, freight that cannot be sorted using our automated sortation equipment (as per our fees and surcharges document) will require dispatch one (1) working day earlier.

Permanent Collections

Priority and Standard Road Parcel permanent collections will be suspended (excluding Medical and Government freight sent through our Priority network) from 27 December 2025 to 4 January 2026 inclusive. They will resume on Monday 5 January 2026.

 

During this period, collections can be booked through myteamge.com up to 7 days in advance. Alternatively, you can discuss your requirements with your account manager by 5 December 2025 if you wish for your permanent collections to continue.

 

All other services will continue as normal.

Permanent Authority to Leave

If you have a permanent ‘Authority to Leave’, please display your holiday trading hours and closed period at your delivery point. This will ensure that your freight is not left unattended until your business reopens.